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Frequently Asked Questions

 
Q: Does the office see patients without an appointment (walk-ins)?
Q: How long will the appointment take?
Q: How do I know if my child is due for shots?
Q: My child woke up not feeling well, how soon can we been seen?
Q: My child is starting school, plays sports, or is in cheerleading; how soon should I have their phsycial completed?
Q: Am I able to schedule my next appointment online from this website?
Q: I was seen in the office today and doctor wants me to schedule a follow-up visit. Can I call later to schedule it?
Q: My child is extremely ill and the office is closed, what can I do?
Q: How do I get a copy of my child's medical records?
Q: With which insurances does Dr. Rodriguez participate? Am I able to be seen without medical insurance?
Q: Am I responsible for any balance left after my insurance company has paid?
Q: How do I schedule a prenatal consultation with Dr. Rodriguez?
Q: Does Dr. Rodriguez perform circumcisions?
Q: Does the doctor recommend breast feeding or formulas for my baby?
Q: What formula should I use for my baby's feedings?
Q: Is the office open on holidays?
Q: What methods of payment are accepted at the office?
 
 
 

Answers
Q: Does the office see patients without an appointment (walk-ins)?
A: Walk-in patients will be seen according to medical need and as scheduling permits.
Q: How long will the appointment take?
A: The duration of the visit varies depending on the specific needs of the patient and family. Typically new patient appointments take approximately 30-45 minutes, whereas follow-up visits can take between 15-30 minutes.
Q: How do I know if my child is due for shots?
A: For your convenience, we have posted a direct link to the CDC's immunization schedules.
Q: My child woke up not feeling well, how soon can we been seen?
A: For urgent appointments, please call the office as early as possible in the day to arrange an appointment. Emergencies are usually seen immediately and, most of the time, your child will be seen the same day for sick/ill visits.
Q: My child is starting school, plays sports, or is in cheerleading; how soon should I have their phsycial completed?
A: After the age of three, physical examinations are typically good for one year from the date of service. Several months each year, around the school season, our appointment schedule for well-care and physicals is completely booked. Please schedule your child's well-care visit in advance to avoid extended wait times.
Q: Am I able to schedule my next appointment online from this website?
A: Unfortunately, this feature is not avaiable at this time but could be in the foreseeable future.
Q: I was seen in the office today and doctor wants me to schedule a follow-up visit. Can I call later to schedule it?
A: It is preferable to schedule your child's next appointment with the front desk staff before leaving our facility; however, we understand that sometimes that is not possible for a multitude of reasons. You are always welcome to call our office to schedule your child's next appointment.
Q: My child is extremely ill and the office is closed, what can I do?
A: If your child has a potentially life-threatening problem, please call 911 or take the child to the emergency room. Otherwise, if you call our office after hours, you will reach our answering service and they will notify the on-call pediatrician. Patients that have been seen in the emergency room, or have received after hours phone advice for an acute illness, should schedule a next day follow-up visit in the office for continuity of care. Please do not call after hours for medication refills, new prescriptions, or to schedule an appointment.
Q: How do I get a copy of my child's medical records?
A: Medical records can be obtained by filling out an Authorization for Release of Medical Information. If it is for another doctor's office, there is no charge to release records. We will need the name, address, phone number and fax number of the Physician, as we will send them directly to the doctor. If the medical records are for personal use, such as to have a personal copy, there is a charge of $1.00 per page for the first 25 pages and $0.25 for each additional page. Please all 5-7 business days for processing of all request for medical records.
A: Dr. Rodriguez will not turn away a patient without medical coverage. Please see the list of insurances with which we participate. If you do not see your insurance on our list, or are currently without medical coverage, please contact our office directly to verify insurance participation or to obtain self pay rates.
Q: Am I responsible for any balance left after my insurance company has paid?
A: We are providers for many insurance companies; however, it is the guarantor's responsibility to understand the plan's benefits. Please remember that insurance contracts are made between the patient and the insurance company. If your policy requires you to meet a deductible, you will be expected to pay at the time of service until the explanation of benefits provided by the insurance indicates that it has been met. Payment of the bill is, therefore, your responsiblity.
Q: When should I schedule a prenatal consultation with Dr. Rodriguez?
A:  Congratulations on your new baby! Having a baby is one of the most rewarding experiences in your life and we are honored that you are considering our practice to provide for your new baby's medical needs. We encourage parents-to-be to schedule a prenatal visit during the last month of your pregnancy. A prenatal visit is not required but this visit allows parents to become acquainted with the doctor, tour our office and ask any questions regarding the birth of your baby. Otherwise, simply tell your obstetrician and the hospital staff when you arrive to give birth that you would like Dr. Rodriguez to be your baby's doctor.
Q: Does Dr. Rodriguez perform circumcisions?
A: Unfortuantely, Dr. Rodriguez does not perform circumcisions and requests that an appointment be scheduled with the obstetrician for this procedure.
Q: Does the doctor recommend breast feeding or formulas for my baby?
A: We are firmly committed to breast feeding as the optimal source of nurition for your baby. However, we believe that the parents should be the ones to make that decision and be comfortable with either feeding method, since babies will do well on breast milk or formula.
Q: What formula should I use for my baby's feedings?
A: Doctor will usually start babies on iron fortified cow's milk based formulas. If there is a history of cow's milk allergy, or intolerance in the family, he would then recommend starting the baby on a soybean formula. Please call the office before making any changes to the formual in order to avoid feeding problems.
Q: Is the office open on holidays?
A: The office is closed on the following holidays: New Year's Day, Labor Day, Memorial Day, Independence Day, Thanksgiving (Thursday/Friday), and Christmas.
Q: What methods of payment are accepted at the office?
A: At this time, the only forms of payment accepted by the office are MasterCard, Visa and US dollars (cash). As of March 2017, the office no longer accepts personal checks as a form of payment.

My Children's Doctor, PA • 2484 Caring Way Suite F Port Charlotte, FL 33952 • Office: (941) 625-1999 • Fax: (941) 625-4600

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